A specialised sub-brand of
The Institute of Hope
Protective Behaviours International (PBI)
Protective Behaviours International (PBI) brings the expertise and heart of the Institute of Hope to focus specifically on safety, connection and wellbeing.
Everyone deserves to feel safe — at work, at home, and in the community. At Protective Behaviours International (PBI), we give you the tools, strategies, and guidance to make safety a lived, actionable experience.
Empowering Safety Through Connection, Communication and Community
When you work with us, you will:
Build environments where people feel seen, heard and valued
Strengthen team resilience, trust, and wellbeing
Apply practical strategies for lasting safety and connection
We partner with individuals, teams and organisations to create supportive environments where people feel seen, heard and valued. Through the Universal Protective Behaviours framework and the Language of Safety, we help communities strengthen their capacity for connection and wellbeing.
Training Trusted By
We support people and organisations to build psychologically safe spaces.
Imagine being part of a workplace or community where people feel truly seen, heard and valued, and where their voices shape the culture.
Our approach combines evidence-informed training, simple yet powerful communication tools and practical strategies to help you:
Build trust and strengthen relationships
Communicate with confidence and clarity
Navigate boundaries and resolve conflict
Create cultures of respect and belonging
We don’t just teach safe practices — we amplify what’s already working.
Our work is built on trust, respect, and connection.
Our Guiding Principles
Our training is anchored in the Language of Safety - a framework built around four key principles; Quality, Clarity, Shared Meaning and Ownership, that enable honest, boundary‑setting conversations and foster mutual clarity and shared meaning.
How We Work
Introductory sessions – understanding the foundations of Universal Protective Behaviours
Advanced practitioner and leadership training – deepening practice and implementation
Train-the-trainer programs – building internal capability within organisations
Our programs are inclusive by design, supporting people across sectors including education, health, community services, corrections, aged care, and corporate settings.
Whether your goal is personal growth or professional development, we’ll work alongside you to build safer, more connected communities.
The PBI Story
Protective Behaviours International began in the 1970s with social worker Peg West, whose pioneering program empowered children to recognise and express their right to feel safe. Over time, her work expanded beyond child safety to address the broader need for psychosocial and psychological safety across all sectors of society.
By 2017, long-time trainers and close friends Bronwyn Clee and Di Margetts recognised the need for a consistent training and development framework to support the growing Protective Behaviours community in Australia and beyond.
Bronwyn, originally trained in 1997, and Di, who learned directly from program founder Peg Flandreau West, partnered with Jodie Ferguson of PB West to unite key practitioners and advisors. From this collaboration, Protective Behaviours International (PBI) was born - created to uphold the integrity of the original program while extending its reach globally.
Today, PBI delivers universal training and development centred around the Central Theme (“We all have the right to feel safe”) and the Psychosocial Framework, which includes:
The Language of Safety
Unwritten Rules
The interplay between Feelings, Thoughts and Behaviours
PBI is a sub-brand of The Institute of Hope (IOH) and works closely with a network of aligned Change Makers and Truth Tellers, co-developing programs, resources and conversations that foster safer communities.
CHANGE MAKERS & TRUTH TELLERS
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![Bronwyn Clee Founding Director Northern Territory]()
Bronwyn Clee
Founding Director, Northern Territory
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Jodie Ferguson
Consultant Trainer, Western Australia
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Yindi Gray
Cultural Advisor, Victoria
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Kylie Tune
Trainer, Tasmania
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Mek Venes
Trainer, Northern Territory
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Rebecca West
Trainer, Victoria
Protective Behaviours International is a partner with the Protective Behaviours Association.
Our team maintains close ties to the global Protective Behaviours community.
Bronwyn Clee currently serves as the Association’s Vice President, while Jodie Ferguson and Kylie Tune contribute as certified International Trainers. These roles reflect our commitment to upholding international standards and ensuring our programs align with the latest developments in Universal Protective Behaviours practice.
Our International Partners
Our partners in the Protective Behaviours Training Partnership have been working with the Protective Behaviours process for over 25 years. They bring deep experience in developing resources, embedding PB principles within their workplaces, and training others to apply Protective Behaviours in their professional roles.
Together, we share a commitment to delivering high-quality, consistent training that reflects the core Protective Behaviours process:
“All training will align with the Protective Behaviours framework and use high-quality materials to support learning. Training outcomes will be evaluated to track progress and identify any further development needs.”
Each Partnership trainer upholds the highest professional standards by:
Maintaining and renewing relevant training insurances
Engaging in ongoing peer observation, consultation, and supervision
Committing to continuous improvement and reflective practice
This collaboration ensures that every participant receives training grounded in quality, integrity, and the true spirit of Protective Behaviours.
Learn more about the Protective Behaviours Training Partnership
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Ann Seal
Trainer & Partner, UK Based
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Sally Ann Hart
Trainer & Partner, UK Based
In Loving Memory of Di Margetts
We pay our respects to the late, great Di Margetts - a beloved mentor, friend, and guiding light within the Protective Behaviours community.
Di inspired and mentored countless people around the world on their Protective Behaviours journeys, and loved to remind us that:
“We can have loads of fun doing serious work.”
Di dedicated so much of her life to sharing her passion for Protective Behaviours and never wore the shoes of the PB Police!
Di believed wholeheartedly that there wasn’t a conflict in the world that couldn’t be resolved through the Language of Safety. She lived this belief every day, embracing adventure, connection, and courage in both her work and her life.
Her legacy continues to guide and inspire us.
Discover how the Language of Safety can transform your team.
hello@protectivebehavioursinternational.net
PO Box 42914
CASUARINA NT 0810
PBI Commitment
PBI provides a consistent, personal and professional training framework that empowers individuals, teams and organisations to embrace the intent of Universal Protective Behaviours.
We work with partners who share our values of safety, integrity, inclusion and respect, and who meet the required professional unrestricted standing.
Together, we’re building safer, more connected communities.
*Definition of appropriate and unrestricted standing:
Current police check and child safety screening; has not been denounced from or struck off any professional body.